Claims & Refunds Policy

We want you to be completely satisfied with your purchase. If you experience any issues with your order, please contact us within 14 days of delivery.

Claims

If your item arrives damaged, defective, or incorrect, please email us at [your email] with your order number and clear photos of the issue. We’ll review your claim and respond within 2-3 business days.

Refunds

Refunds are issued for:

• Damaged or faulty items
• Items not received after the estimated delivery time

Once approved, your refund will be processed within 5-7 business days.
Please note: Shipping costs are non-refundable unless the return is due to our error.

If you have any questions, feel free to contact our support team — we’re here to help!